1. Information We Collect
Configuration Files
When you upload network configuration files, we process them in real-time to generate documentation. These files are immediately deleted after processing and are never stored on our servers.
Account Information
If you create an account, we collect:
- Email address
- Encrypted password
- Usage statistics (number of documents generated)
Payment Information
Payment processing is handled by Stripe. We do not store your credit card information. Stripe collects:
- Payment card details
- Billing address
- Transaction history
Analytics
We use Google Analytics to understand how visitors use our site. This includes:
- Pages visited
- Time spent on site
- Browser and device information
- General location (country/city level)
2. How We Use Your Information
- Service Delivery: To generate network documentation from your uploaded files
- Account Management: To maintain your account and subscription
- Communication: To send important service updates and support
- Improvement: To analyze usage patterns and improve our service
3. Data Security
We take security seriously:
- Configuration files are processed in-memory only and deleted immediately
- Passwords are hashed using SHA-256
- All connections use HTTPS/TLS encryption
- Database access is restricted and encrypted
4. Data Retention
- Configuration files: Deleted immediately after processing (within seconds)
- Generated documentation: Available for download for 24 hours, then deleted
- Account data: Retained while your account is active
- Payment data: Retained by Stripe per their retention policy
5. Cookies
We use cookies for:
- Authentication: To keep you logged in
- Analytics: Google Analytics cookies to understand usage
- Preferences: To remember your settings (e.g., dark mode)
You can disable cookies in your browser, but some features may not work properly.
6. Third-Party Services
We use the following third-party services:
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your account and data
- Export your data
- Opt-out of marketing communications
8. Data Sharing
We do not sell your data. We only share data with:
- Stripe (for payment processing)
- Google Analytics (anonymized usage data)
- Law enforcement (if legally required)
9. International Users
Our servers are located in the United States. By using our service, you consent to the transfer of your data to the US.
10. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy. We'll notify you of significant changes via email or a notice on our website.
12. Contact Us
Questions about this privacy policy? Contact us: